If you have a question, please visit the theme’s FAQs or our general FAQs page.
You can get support in two ways, depending on your version of the theme.
These Terms of Use, together with any and all other documents referred to herein, set out the terms of use under which you may use this website, productiveminds.com (“Our”, “Our Site”). Please read these Terms of Use carefully and ensure that you understand them. Your agreement to comply with and be bound by these Terms of Use is deemed to occur upon your first use of Our Site. If you do not agree to comply with and be bound by these Terms of Use, you must stop using productiveminds.com immediately.
We develop, publish, maintain and distribute software products and services. By using this website or downloading our products, apps or use any services that we offer, you agree to and give consent to these Terms of Use. Additionally, you agree to and give consent to our approaches to processing your personal data, as set out in our privacy policy.
These Terms, provided on this page are to be read together with our privacy policy
Access to Our Site is provided “as is” and on an “as available” basis. We may alter, suspend or discontinue Our Site (or any part of it) at any time and without notice. We will not be liable to you in any way if Our Site (or any part of it) is unavailable at any time and for any period.
Please note that, We may modify these Terms of Use at any time. Any such changes will become binding on you upon your first use of Our Site after the changes have been implemented. You are therefore advised to check this page from time to time.
In the event of any conflict between the current version of these Terms of Use and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.
We make all reasonable efforts to ensure that all general descriptions of the Services available from Us correspond to the actual Services that will be provided to you, however please note that the exact nature of the Services may vary depending upon your individual requirements and circumstances.
Where appropriate, you may be required to select specific packages in relation to price-promise or promotions.
We neither represent nor warrant that all Services will be available at all times and cannot necessarily confirm availability until confirming your Order. Availability indications are provided on Our Site and cannot be deduced from elsewhere.
We make all reasonable efforts to ensure that all prices shown on Our Site are correct at the time of going online. We reserve the right to change prices and to add, alter, or remove special offers from time-to-time and as necessary. Changes in price will not affect any Order that you have already placed.
All prices on Our Site are exclusive of VAT or any applicable Taxes. However, where necessary, VAT or any applicable taxes are calculated and added, based on your billing information while completing your order.
Our products and services are delivered under the GPL v2 or later. For further details, please refer to our License Policy
Certain parts of Our Site may require an Account in order to access them.
This website is intended for people 18 years old and over. Therefore, you may not create an Account if you are under 18 years of age.
All personal information that We may use will be collected, processed, and held in accordance with the provisions of UK data protection law.
For complete details of Our collection, processing, storage, and retention of personal data including, but not limited to, the purpose(s) for which personal data is used, the legal basis or bases for using it, details of your rights and how to exercise them, and personal data sharing (where applicable), please refer to our privacy policy.
Our Site will guide you through the ordering process. Please ensure that you have checked your Order carefully before completing it. Our Site uses paddle.com, which is a reputable Merchant of Records, to process orders. The total monetary value of your order, will be due upon completing your order.
We will send you an email to confirm your order once we receive your order. Your order confirmation email will include the details and characteristics of the products or services that you order.
Your ordered product(s) will be available to download the same day. Usually your download link will be provided in the Order confirmation email few minutes after completing your order. You will also be able to create an account on our website, in which you can login to download your product immediately, after completing an order.
If you placed order(s) before registering an account on Our Site, your earlier order(s) will be automatically linked to your account when you register and login with the same email address as your order(s).
We are dedicated to ensuring our customers' satisfaction. We adhere to established methodologies and best practices to guarantee quality, ensuring the reliability and maintainability of our solution. However, we acknowledge that not all systems are identical. Therefore, if our product or service does not perform as described or if you encounter any issues rendering it unusable, kindly follow the "refund procedure" instructions provided below within 14 days of your purchase to request a refund.
Please note that we may not issue refund in the following situations:
An Account is required if you wish to submit a Guest Posts or Comment on Our Blog.
You agree that you will be solely responsible for your Guest Posts and for any Comments you make anywhere on Our Site. Specifically, you agree, represent and warrant that you have the right to use the content that you submit and that your Guest Posts, or Comments comply with Our Acceptable Usage Policy, detailed below.
You agree that you will be liable to Us and will, to the fullest extent permissible by law, indemnify Us for any breach of the warranties you gave in the above paragraph. You will be responsible for any loss or damage suffered by Us as a result of such breach.
You retain ownership of the content of your Guest Posts and Comments, and all intellectual property rights subsisting therein. When you submit a Guest Post, or Comment you grant Us an unconditional, non-exclusive, fully transferable, royalty-free, perpetual, irrevocable, worldwide licence to use, store, archive, syndicate, publish, transmit, adapt, edit, reproduce, distribute, prepare derivative works from, display, perform and sub-licence the content of your Guest Post or Comment for the purposes of operating or promoting Our Site and services.
If you wish to remove a Guest Post, you may do so by contacting us, using our contact details, provided in Our privacy policy. The Guest Post in question will be deleted from Our Site, following your request. However, any reblog or quotes of your content will remain. Removing a Guest Post also revokes the permission granted to Us to use that Guest Post. Please note that caching or references to your Guest Post may not be made unavailable, where they are outside of Our reasonable control.
If you wish to remove a Comment, you may do so by contacting us, using our contact details, provided in Our privacy policy. The Comment in question will be deleted from Our Site, following your request. However, any reblog or quotes of your content will remain. Removing a Comment also revokes the permission granted to Us to use that Comment. Please note that caching or references to your Comment may not be made unavailable, where they are outside of Our reasonable control.
We may reject, reclassify, or remove any Guest Posts or Comments from Our Site where their content, in Our sole opinion, violates Our Acceptable Usage Policy, or if We receive a complaint from a third party and determine that the Guest Post or Comment in question should be removed as a result.
An Account is required if you wish to provide a review or testimonials for Our products and services.
You agree that you will be solely responsible for your reviews and testimonials you make anywhere on Our Site. Specifically, you agree, represent and warrant that you have the right to use the content and description that you use to submit the review or testimonial.
The content of Blog Posts and Comments on Our Site and the copyright and other intellectual property rights subsisting therein, unless specifically labelled otherwise, belongs to or has been permitted by the User identified along with the Post or Comment in question. All such content is protected by applicable United Kingdom and international intellectual property laws and treaties.
You may not share or reblog content within Our Site without our express permission. If you wish to re-use content on Our Site in any way, you must contact us to obtain express permission to do so.
Nothing in these Terms and Conditions limits or excludes the fair dealing provisions of Chapter III of the Copyright, Designs and Patents Act 1988 ‘Acts Permitted in Relation to Copyright Works’, covering in particular the making of temporary copies; research and private study; the making of copies for text and data analysis for non-commercial research; criticism, review, quotation and news reporting; caricature, parody or pastiche; and the incidental inclusion of copyright material.
You may only use Our Site (including, but not limited to, the creation of Guest Posts, and Comments) in a manner that is lawful and that complies with the provisions of this Terms. Specifically:
When submitting Guest Posts, or Comments (or communicating in any other way using Our Site), you must not post, communicate, or otherwise do anything that:
We reserve the right to suspend or terminate your Account and/or your access to Our Site if you materially breach the provisions of this “Acceptance Usage Policy” or any of the other provisions of these Terms of Use. Specifically, We may take one or more of the following actions:
We hereby exclude any and all liability arising out of any actions (including, but not limited to those set out above) that We may take in response to breaches of these Terms and Conditions.
Nothing on Our Site constitutes advice on which you should rely. It is provided for information purposes only. Professional or specialist advice should always be sought before taking any action on the basis of any information provided on Our Site.
Insofar as is permitted by law, We make no representation, warranty, or guarantee that Our Site will meet your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software and hardware, or that it will be secure.
We make reasonable efforts to ensure that the Content on Our Site is complete, accurate, and up-to-date. We do not, however, make any representations, warranties or guarantees (whether express or implied) that the Content is complete, accurate, or up-to-date for our users’ particular system, situation or environment.
To the fullest extent permissible by law, We accept no liability to any User for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content (whether that Content is provided by Us or contained in Guest Posts or Comments created by Users) included on Our Site.
To the fullest extent permissible by law, We exclude all representations, warranties, and guarantees (whether express or implied) that may apply to Our Site or any Content (including Guest Posts or Comments created by Users) included on Our Site.
We hereby exclude all implied conditions, warranties, representations or other terms that may apply to Our Site or Content. We will not be liable for any loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.
We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of Our Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship.
Nothing in these Terms of Use excludes or restricts Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be excluded or restricted by law.
We provide Services for use by our users. We make no warranty or representation that Our Services are fit for reselling purposes. We will not be liable to you for any loss of profit, loss of business, interruption to business or for any loss of business opportunity.
We are not responsible for the content or accuracy, or for any opinions, views, or values expressed in any Guest Posts, or Comments submitted by Users. Any such opinions, views, or values are those of the relevant User, and do not reflect Our opinions, views, or values in any way.
Nothing in these Terms of Service seeks to exclude or limit your legal rights as a consumer. For more details of your legal rights, please refer to Your local Citizens Advice Bureau or Trading Standards Office.
We exercise all reasonable skill and care to ensure that Our Site is free from viruses and other malware, however, We accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial of service attack, or other harmful material or event that may adversely affect your hardware, software, data or other material that occurs as a result of your use of Our Site (including the downloading of any content (including any provided in Guest Posts or Comments) from it) or any other site referred to on Our Site.
Updates will be provided free of charge for the product you purchase for 12 calendar months from the date of your order. The update can be delivered to your website through WordPress admin but you may also login into your account to download the latest update. You are eligible to purchase additional 12-month licenses when your initial license expires.
If you have an Account, We may from time to time send you important notices by email. Such notices may relate to matters including, but not limited to, service changes, changes to these Terms and Conditions, and changes to your Account.
We do not send marketing emails of any kind without your express consent. If you do give such consent, you may opt out at any time. Any and all marketing emails sent by Us will include an unsubscribe link.
For questions, comments, suggestions, or complaints about communications from Us, please contact Us using our contact details, provided in Our privacy policy.
You may link to Our Site provided that:
You may not link to Our Site from any other site the content of which contains material that:
Links to other sites may be included on Our Site. Unless expressly stated, these sites are not under Our control. We neither assume nor accept responsibility or liability for the content of third party sites. The inclusion of a link to another site on Our Site is for information only and does not imply any endorsement or approval of the sites themselves or of those in control of them. If you visit any site by following a link from our site, you do so at your own discretion, and with knowledge that, we are not responsible for your experiences or activities outside our website.
Updates will be provided free of charge for the product you purchase for 12 calendar months from the date of your order. The update can be delivered to your website through WordPress admin but you may also login into your account to download the latest update. You are eligible to purchase additional 12-month licenses when your initial license expires.
Our opening hours are between 9am and 6pm (GMT), Mondays to Fridays. These are also the hours in which we offer support and any services that require human involvement. Our website operates 24 hours, seven days a week so you may complete your order or initiate support at anytime that suits you, even outside of our working hours.
We update this document from time to time, to reflect the current requirements and best practices.
This document was last updated on 10th August, 2023.
Our website address (“Our Site”) is: https://www.productiveminds.com
Please read this Privacy Policy carefully and ensure that you understand it. To continue to use Our Site, your acceptance of this Privacy Policy is required alongside Our Terms of Use, while you are on our site. This website is operated by ProductiveMinds Publishing and Learning Ltd. We are a limited company registered in England and Wales under company number 11885016. Our registered address is 6 Broadwood Rise, Crawley, West Sussex, United Kingdom, RH11 9SE.
This Privacy Policy applies only to your use of Our Site.
Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before using them.
Depending upon your use of our site, we may collect and hold some or all of the data described below.
We may request information such as your name, and email address with the aim of sending your promotional materials, if you subscribe to our newsletter. We specifically use these details as described. Our newsletter emails are monthly or less frequent. Additionally, we may collect your IP address and browser user agent string to help spam detection.
We may request information such as your name, email address, and billing address when you complete an order. We use this information specifically to process your order and fulfil it. This includes notifying you when your order completes and follow up emails to help you utilise the software products you purchase from us. Additionally, we may need to contact your about new releases, updates and security patches to ensure the sooth running of software products you purchase from us.
When you subscribe to our newsletter, we will email your from our newsletter account. We use OmniSend because it helps organise and streamline our email process. We do not share your data with any third party, for any purpose.
We may ask for your opinion on our products and services to help us understand the quality of services you receive and also to promote our services. The data collected from reviews and testimonials may include name, email address, website, photo, video and any other content you may wish to share. But we do not share these details with any third party. Additionally, we may collect your IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your review and testimonial, your profile picture is visible to the public in the context of your review and testimonials.
If you decide to comment on any blog post or other content on our Site, we may collect your name, email address, website address and your comments. Additionally, we may collect your IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
We may collect and retain the url and license details of websites that use Our products to ensure we are delivering service to the correct websites and prevent misuse of Our services. We collect this information when you activate your license from your WordPress admin pages.
We use Google Analytics and Tag manager to understand how our website visitors use our site with a view to improve our services. We do not use these data in conjunction with any other service, we do not use it for marketing purpose. And, tracking is turned off.
We will not share any of your personal data with any third parties for any purposes, subject to the following exception. In some limited circumstances, we may be legally required to share certain personal data, which might include yours. For example, if we are requested to comply with legal obligations of a government authority.
Depending on your usage of our website, we may have the need to persist your data to complete your request. In essence, we may send the data you provide to the organisations described below.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. However, this does not include any data we are obliged to keep for administrative, legal, or security purposes.
All the information we hold about you are available to you when you login into your account. Please to your account, to access your account and personal information.
Additionally, we use the following cookies
We do not engage in any automatic processing of data.
We do not track your web activities at all. We only collect anonymized Google analytics data to understand how our website is visited with a view to improving our services. We decisively turn off Automatic tracking in our Google Accounts admin.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time, but they cannot change their username.
You may block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
The links below provide instructions on how to control Cookies in some mainstream browsers:
Our website pages and Blog pages may contain links to external websites such as products and services that we are affiliated to. If you follow any such links, to a third party website or app, be informed that we are not responsible for the privacy policy of such website/app. This privacy policy is only relevant while visiting our website. The processes and approaches outlined terminates once you leave our website.
We do everything possible, we observed industry standard practices and quality assurance measures that are proven to deliver highly available, secure, and reliable systems. However, it has been noted in recent times that no security measure is 100% fool-proof on the Internet. Therefore, we cannot promise the ultimate 100% guarantee of the data we hold and manage on our systems.
Our servers are primarily located in Europe, which is the primary location of our hosting provider. However, we identify that users of our Site are located all around the world. To provide a reliable and secure browsing experience, our servers are hosted on cloud-based infrastructures, where possible. For this reason, depending on the physical location of aspects of the cloud infrastructures, your data may be stored on cloud services, which may be located in multiple countries around in the world.
Should you have any questions about this privacy policy, please use the following contact details
Email: hello[at]productiveminds.com
Post: 6 Broadwood Rise, Crawley, United Kingdom, RH11 9SE
We update this document to reflect our adherence to the provisions of the GDPR on how we collect and handling users’ personal data.
This document was last updated on 10th August, 2023.
All our WordPress themes and plugins (both Free and Pro versions)
