When it comes to customer service, we put everything on hold to make our customers happy. However, if in an unlikely situation, our product or service has not met your expectation, and you desire a refund, please contact us within 14 days of your order. First, we will work with you to resolve the issue. But we will issue 100% refund, if we could not resolve the issue. We can make this promise because we put our customers first, to guarantee 100% customer satisfaction. Find our terms and conditions here for the longer details.
No. Once you download a copy, it will continue to work perpetually – it does not expire.
However, the ability to download updates and ability to contact us for support will end, after 12 month of the order date. Good news is that, you will be able to both support and updates, for a 50% discount of the listed price.
No.
Whether you create an account or not, you will receive an order confirmation email with a link to download.
However, there are benefits of having an account with us. These includes ease of updating, as we frequently add improvements and new features.
You get a chance to create an account when completing an order. In the checkout page, select the “Create an account?” checkbox.
If you use one of our Pro versions, we recommended an account. It will make future updates easier for you.
Access to our support service.
You will be able to contact us to support you, if your are experiencing issues using our product.
Please note that the purpose of the complimentary support is to ensure that our product works correctly, with your system.
We accept payment with Paypal. Whereas, Paypal allow you to pay with creadit and debit cards, in addition to paying with your Paypal account.
