We understand that your privacy is important to you. We therefore make it important to protect your data and privacy. The information below describe our approaches to protect your privacy and what you can do about your data with us.

Who we are

Our website address (“Our Site”) is: https://www.productiveminds.com

Please read this Privacy Policy carefully and ensure that you understand it. To continue to use Our Site, your acceptance of this Privacy Policy is required alongside Our Terms of Use, while you are on our site. This website is operated by ProductiveMinds Publishing and Learning Ltd. We are a limited company registered in England and Wales under company number 11885016. Our registered address is 6 Broadwood Rise, Crawley, West Sussex, RH11 9SE.

What This Privacy Policy Cover

This Privacy Policy applies only to your use of Our Site.

Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before using them.

The Information we Collect About You

Depending upon your use of our site, we may collect and hold some or all of the data described below.

Forms (Support Tickets, Contact Forms & Newsletter)

We may request information such as your name, and email address with the aim of sending your promotional materials, if you subscribe to our newsletter. We specifically use these details as described. Our newsletter emails are monthly or less frequent. Additionally, we may collect your IP address and browser user agent string to help spam detection.

Order (Order communications)

We may request information such as your name, email address, and billing address when you complete an order. We use this information specifically to process your order and fulfil it. This includes notifying you when your order completes and follow up emails to help you utilise the software products you purchase from us. Additionally, we may need to contact your about new releases, updates and security patches to ensure the sooth running of software products you purchase from us.

Newsletter Subscription

When you subscribe to our newsletter, we will email your from our newsletter account. We use OmniSend because it helps organise and streamline our email process. We do not share your data with any third party, for any purpose.

Reviews and Testimonials

We may ask for your opinion on our products and services to help us understand the quality of services you receive and also to promote our services. The data collected from reviews and testimonials may include name, email address, website, photo, video and any other content you may wish to share. But we do not share these details with any third party. Additionally, we may collect your IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your review and testimonial, your profile picture is visible to the public in the context of your review and testimonials.


If you decide to comment on any blog post or other content on our Site, we may collect your name, email address, website address and your comments. Additionally, we may collect your IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

License and Website Information

We may collect and retain the url and license details of websites that use Our products to ensure we are delivering service to the correct websites and prevent misuse of Our services. We collect this information when you activate your license from your WordPress admin pages.

Google Analytics

We use Google Analytics and Tag manager to understand how our website visitors use our site with a view to improve our services. We do not use these data in conjunction with any other service, we do not use it for marketing purpose. And, tracking is turned off.

Do You Share My Personal Data?

We will not share any of your personal data with any third parties for any purposes, subject to the following exception. In some limited circumstances, we may be legally required to share certain personal data, which might include yours. For example, if we are requested to comply with legal obligations of a government authority.

Who we share your data with?

Depending on your usage of our website, we may have the need to persist your data to complete your request. In essence, we may send the data you provide to the organisations described below.

  • paddle.com - when you complete an order, Paddle serves as our Merchant of Commerce.
  • SendGrid - we send our emails through the secure platform of Sendgrid.
  • Google Analytics - we use Google analytics to understand how visitors browse of website with a view to improving our services.
  • OmniSend - We use OmniSend to organise and send our newsletters.

Your Rights About Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. However, this does not include any data we are obliged to keep for administrative, legal, or security purposes.

How Can I Access My Personal Data?

All the information we hold about you are available to you when you login into your account. Please to your account, to access your account and personal information.

Cookies and How We Use Them

  • If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
  • If you have an account and you log in to Our Site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
  • When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
  • When completing an order - we persist certain actions, such as your shopping basket.

Additionally, we use the following cookies

  • Google Analytics - your anonymised data. We only record the number of visitors to our Site. We decisively turn off tracking in Our Google account.

Automatic Processing of Data

We do not engage in any automatic processing of data.

Automatic Tracking

We do not track your web activities at all. We only collect anonymized Google analytics data to understand how our website is visited with a view to improving our services. We decisively turn off Automatic tracking in our Google Accounts admin.

Embedded Content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time, but they cannot change their username.

Managing Cookies

You may block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.

In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

The links below provide instructions on how to control Cookies in some mainstream browsers:

Links to External Websites and Apps

Our website pages and Blog pages may contain links to external websites such as products and services that we are affiliated to. If you follow any such links, to a third party website or app, be informed that we are not responsible for the privacy policy of such website/app. This privacy policy is only relevant while visiting our website. The processes and approaches outlined terminates once you leave our website.

Data Security

We do everything possible, we observed industry standard practices and quality assurance measures that are proven to deliver highly available, secure, and reliable systems. However, it has been noted in recent times that no security measure is 100% fool-proof on the Internet. Therefore, we cannot promise the ultimate 100% guarantee of the data we hold and manage on our systems.

Data Storage

Our servers are primarily located in Europe, which is the primary location of our hosting provider. However, we identify that users of our Site are located all around the world. To provide a reliable and secure browsing experience, our servers are hosted on cloud-based infrastructures, where possible. For this reason, depending on the physical location of aspects of the cloud infrastructures, your data may be stored on cloud services, which may be located in multiple countries around in the world.


Should you have any questions about this privacy policy, please use the following contact details

Email: hello[at]productiveminds.com

Post: 6 Broadwood Rise, Crawley, RH11 9SE, UK

Document History – updates to this document

We update this document to reflect our adherence to the provisions of the GDPR on how we collect and handling users’ personal data.

This document was last updated on 10th August, 2023.

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